BRIEF SUMMARY:

Redesigning the internal tool for Circle was a daunting task. It took great teammates, supportive partners, and few long nights but we crushed it!

Circle is a leader in the cryptocurrency sector, currently worth around 9 billion, they're the sole issuer of the stablecoin USDC. Diameter, Circle’s internal tool, services all of Circle’s diverse customers. Improving Diameter was a strategic investment by Circle that lead to numerous benefits for the business. We provided the capability to service new offerings from Circle as well as improved efficiency and productivity for our users.

TASKS:
New web-application design and development. Evaluation and improvement of current tooling to ensure we were meeting the current needs and are prepared for future challenges.
SCOPE:
UX RESEARCH
UI DESIGN
PROTOTYPING
USER FLOWS
WORKSHOPPING
VISIT LIVE: www.circle.com
SUMMARY:

Redesigning the internal tool for Circle was a daunting task. It took great teammates, supportive partners, and few long nights but we crushed it!

Diameter, Circle’s internal tool, has multiple user types and it services all of Circle’s diverse customers. Improving Diameter was a strategic investment by Circle that lead to numerous benefits for the business. We provided the capability to service new offerings from Circle as well as improved efficiency and productivity for our users. Not to mention the updated UI and design system are just simply a more enjoyable experience.

VISIT LIVE: www.circle.com

“Diameter 2.0 has been an absolute god-send. Peter worked with our team relentlessly to deliver the tools we needed to get our job done”

— Kristin Chan



DIAMETER USER : CUSTOMER CARE

“Diameter 2.0 has been an absolute god-send. Peter worked with our team relentlessly to deliver the tools we needed to get our job done”

— Kristin Chan



DIAMETER USER : CUSTOMER CARE






PROBLEM STATEMENTS

Through researching Circle’s processes, systems, and other existing tools we synthesyzed the information. Enabling our team to identify pain points and areas for improvement to help inform our path forward.











RESEARCH & INSIGHTS

Through researching Circle’s processes, systems, and other existing tools we synthesyzed the information. Enabling our team to identify pain points and areas for improvement to help inform our path forward.







MULTI-TIER NAVIGATION

With a brand new architecture we were able to better group information and present our users with an intuitive navigation with easy to understand menus and submenus



MULTI-TIER NAVIGATION

With a brand new architecture we were able to better group information and present our users with an intuitive navigation with easy to understand menus and submenus



UNIVERSAL SEARCH CAPABILITY

Consolidating Diameter's search functionality into one place
was a huge win for our team and our users.



UNIVERSAL SEARCH CAPABILITY

Consolidating Diameter's search functionality into one place was a huge win for our team and our users.



FEATURE UPDATES

With an updated React code-base and using a Material UI framework we were able to impliment new functionality that makes important information easy to access



FEATURE UPDATES

With an updated React code-base and using a Material UI framework we were able to impliment new functionality that makes important information easy to access



A DREAM TEAM

None of this would have been possible without an amazing team of developers, product managers, and fellow designers!

THE SHOP:

1151 4th Street SW
Ste. 440
Washington DC 20024


Site coded and designed by me!

CONTACT:

P. 703.389.0770
E. hello@peterjgibb.me

 
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